Reviewing Information Support for Commissioning
Fractal were asked to review the provision and use of intelligence for commissioning across a number of primary care trusts. Our diagnosis started with modelling the information needs of the commissioning process and then mapping the available information and its use to this model. This gave a very different perspective to the one the Trusts had adopted and revealed significant biases in the decision structure that had been caused by deficits in key areas of provision. This in turn revealed how little actual commissioning was being done.
Design of a Management Simulation to Develop Commissioning Skills
Fractal were asked by Cranfield School of Management to build a management simulation to provide senior decision makers of public services to practice their commissioning skills. The simulation has now been used by managers from over 30 public sector organisations.